Privacy & Cookie Policy

Introduction

This Privacy Policy explains how Dreeze Software Ltd. and its affiliates (“Dreeze, Inc.“, “Dreeze”, “we“, “us” or “our“) collect, use, share and protect personal information when you visit our website, request a demo, subscribe to updates, contact us, apply for a job, or use our platform and related services (together, the “Services“).

Please read this policy carefully. By using the Services, you acknowledge the practices described here. If you do not agree, please do not use the Services. Providing personal information is voluntary, but some features may not be available without it.

Where we process personal information on behalf of our business customers as part of providing the platform, we act as a processor (service provider) under our agreement with that customer, and the customer’s own privacy policy governs that processing. In all other cases described here, Dreeze is the controller of your personal information.

Nothing in this policy limits any rights you have under applicable law.

1. What Information We Collect

We collect only the information we need for the purposes described in this policy.

Information you give us

• Demo requests and inquiries: name, work email, company name, job title and the content of your message.
• Marketing and updates: name and email address when you sign up for news, events or product updates.
• Support requests: your contact details and any information you choose to include in your request.
• Account and service use: name, email, credentials and role when you or your organization create an account on the platform.
• Job applications: your CV, cover letter, LinkedIn profile and any other details you send us.
• Events and business interactions: contact details you share with us at conferences, webinars or meetings.

Information collected automatically

When you visit our website or use the Services, we and our service providers may collect technical and usage information, such as IP address, browser and operating system type, device identifiers, approximate location (city or country), pages viewed, clicks, referring site and the date and time of your visit. Some of this is collected through cookies and similar technologies (see the Cookie Policy below).

Information from other sources

We may receive business contact information from partners, event organizers, publicly available sources and data providers, and combine it with information we already hold.

2. How We Use Your Information

We use personal information for the purposes below. Where data protection laws such as the GDPR apply, each use relies on the legal basis shown.

We may also create aggregated or de-identified information that no longer identifies you, and use or share it for any lawful purpose, including improving our Services.

We do not sell your personal information, and we do not use it for automated decision-making that has legal or similarly significant effects on you.

3. How We Share Your Information

We share personal information only as described below:

• Service providers that help us run our business, such as cloud hosting, website platforms, email, CRM and marketing tools, analytics, customer support and AI tools. They may use the information only to provide services to us.
• Affiliates within the Dreeze group of companies.
• Partners, such as resellers or technology partners, where needed to respond to your request or provide the Services.
• Professional advisors, such as lawyers, accountants and auditors.
• Authorities, such as regulators, courts and law enforcement, when required by law or to protect the rights, property or safety of Dreeze, our users or others.
• Business transfers, such as a merger, acquisition, financing or sale of assets, subject to standard confidentiality protections.
• Anyone else, with your consent.

4. International Transfers

Dreeze is based in Israel, and we and our service providers may process your information in other countries, including countries whose data protection laws differ from those where you live.

When we transfer personal information from the EEA, the UK or Switzerland to a country without an adequacy decision, we use appropriate safeguards, such as the European Commission’s Standard Contractual Clauses. Where Israeli law applies, by using the Services you agree to the transfer of your information outside Israel.

5. How We Protect and Retain Your Information

We use reasonable technical and organizational measures to protect personal information, such as encryption, access controls and monitoring. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your account credentials safe.

We keep personal information for as long as we need it for the purposes described in this policy, or until you ask us to delete it. We may keep it longer where required by law, for tax or accounting purposes, to resolve disputes, or to defend legal claims. Job application data is kept for up to two years unless you ask us to delete it sooner.

6. Children

The Services are intended for businesses and are not directed to anyone under 18. We do not knowingly collect personal information from children. If we learn that we have, we will delete it. If you believe a child has provided us with information, please contact us.

7. Your Privacy Rights

Depending on where you live, you may have some or all of these rights:

• Access the personal information we hold about you and receive a copy of it.
• Correct inaccurate or incomplete information.
• Delete your information or your account.
• Restrict or object to our processing, including for direct marketing.
• Receive your information in a portable, machine-readable format.
• Withdraw your consent at any time, without affecting processing that took place before.
• Complain to your local data protection authority.

California and other U.S. state residents may also have the right to know what personal information we collect and how we use it, and to opt out of the sale or sharing of personal information and targeted advertising. We do not sell or share personal information as those terms are defined under these laws. We will not discriminate against you for exercising your rights.

How to exercise your rights: email us at privacy@dreeze.com. We may need to verify your identity before acting on your request, and we will respond within the time required by applicable law. An authorized agent may submit a request on your behalf with your signed permission.

Marketing emails: you can stop receiving them at any time by clicking the unsubscribe link in any email, or by emailing us from the relevant address with the word “BLOCK” in the subject line.

8. Third-Party Websites and Services

Our website and Services may link to or integrate with third-party websites, products and services. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

9. Cookie Policy

Our website uses cookies to make it work, to personalize content and ads, to provide social media features and to analyze our traffic.

What cookies are

Cookies are small text files that a website stores on your browser or device. They help the site work efficiently and remember information about your visit. We also use similar technologies, such as pixels, web beacons and log files. Some cookies are deleted when you close your browser (session cookies); others stay on your device until they expire or you delete them (persistent cookies).

Types of cookies we use

• Necessary: needed for the website to work, for example for security, page navigation and remembering your cookie choices. The website cannot function properly without them.
• Preferences: remember choices you make, such as your language or region.
• Statistics (analytics): help us understand how visitors use the website, for example which pages are visited most, so we can improve it. We may use tools such as Google Analytics for this.
• Marketing: track visitors across websites to show ads that are relevant and engaging, and to measure our campaigns.

Some cookies are placed by third parties, such as analytics, advertising and social media providers. These providers may collect information such as your IP address, the time of your visit and the referring page, and use it in line with their own privacy policies.

Your consent and choices

We may store necessary cookies on your device without your permission. For all other cookies, we ask for your consent where required by law, through the cookie banner shown when you first visit our website. You can change or withdraw your consent at any time through the cookie settings on our website.

You can also block or delete cookies through your browser settings. If you do, some parts of the website may not work as intended. To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on. We do not currently respond to Do Not Track browser signals.

We may add, change or remove the cookies and analytics tools we use from time to time.

10. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed. If we make material changes, we will let you know through the website.

11. Contact Us

If you have questions about this policy or want to exercise your rights, please contact us:

• Email: privacy@dreeze.com
• Address: Dreeze Software Ltd. Derech Menachem Begin 146, Tel-aviv Israel 6492103